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Configuring Outgoing SMTP Email for Magento: A Step-by-Step Technical Guide

Published Jan 18, 2024

Introduction: In the dynamic landscape of e-commerce, efficient communication plays a pivotal role in customer engagement. One crucial aspect is configuring the outgoing Simple Mail Transfer Protocol (SMTP) email settings for your Magento store. In this technical guide, we will walk you through the step-by-step process to seamlessly set up outgoing SMTP email for Magento, ensuring reliable email delivery.


Before diving into the configuration process, ensure you have the following prerequisites in place:

  1. Access to Magento Admin Panel.
  2. SMTP server details (hostname, port, username, password).

Step 1: Accessing Magento Admin Panel

Log in to your Magento Admin Panel using your credentials.

Step 2: Navigating to Email Configuration Settings

  1. In the Admin Panel, go to "Stores" and select "Configuration."
  2. Under the "Advanced" section in the left sidebar, choose "System."

Step 3: Configuring Outgoing Email Settings

  1. Scroll down to the "Mail Sending Settings" section.
  2. Set "Enable" to "Yes" to enable custom SMTP settings.
  3. Enter the SMTP server details: Host, Port, Authentication, Username, and Password.

Step 4: Verifying and Testing

  1. Save the configuration changes.
  2. To ensure proper functionality, send a test email from Magento.
  3. Verify that the test email is successfully delivered to the specified recipient.

Troubleshooting Common Issues:

  1. Authentication Failure:
    • Double-check the accuracy of the username and password.
    • Ensure that the SMTP server supports the chosen authentication method.
  2. Port Issues
    • Confirm that the specified port is open and accessible.
    • If using SSL/TLS, ensure the correct port for secure connections.
  3. Connection Timeout
    • Adjust the timeout settings if emails fail to send due to connection issues.
    • Verify that the SMTP server is reachable from your Magento server.


Configuring outgoing SMTP email for Magento is a fundamental step towards ensuring reliable communication with customers. By following this comprehensive guide, you can navigate through the process with confidence, troubleshooting common issues along the way. Elevate your Magento store's email capabilities and enhance customer engagement through seamless and dependable email communication.

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